Kepro florida - 844-878-7921. Mailing Address. 5201 West Kennedy Blvd. Suite 900. Tampa, FL 33609. *A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening.

 
KEPRO is headquartered in Harrisburg, 777 E Park Dr, United States, and has 15 office locations. Locations. Country City Address; United States: Harrisburg: 777 E Park Dr. HQ. United States: Bloomington: 2051 Killebrew Dr #210: United States: Charleston: 1007 Bullitt St #200: United States: Columbus: 2029 Riverside Dr #102: United States: Elkridge: …. Iaa hesperia

Florida Georgia Kentucky Mississippi North Carolina South Carolina Tennessee: Region 6 Arkansas Louisiana New Mexico Oklahoma Texas: Region 8 Colorado Montana North Dakota South Dakota Utah Wyoming: Region 10 Alaska Idaho Oregon Washington: Toll …When nursing home level of care is found to be needed, then the program will work to ensure that the patient’s disability needs are met. This means providing recommendations on rehabilitative services or Specialized Services and tracking the progress of the patient to make amendments ensuring that changing needs are always addressed. 3653 Cagney Drive, Suite 202. Tallahassee, FL 32309. Phone: 1-866-880-4080. Fax: 1-866-677-4776. Email: [email protected]. KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with federal ...Kepro Florida, United States Full-time 2022-06-16 . More Info . Clinical Reviewer. Are you an experienced Clinical Reviewer looking ... Are you motivated, energetic, and excited to become part of the Kepro team? If so, you might be our next new team member! Note: This position is remote, but you must live in the state of Florida.Florida PASRR Level I Screening Information; Florida PASRR Level II Information; Community and Home Care Options; Reconsideration Requests and Appeals; Nursing Facilities and Hospitals. PASRR Level I Screenings; PASRR Level II Requests; Required …Kepro is here to assist with any questions you may have or training you may need. For any questions or information regarding upcoming trainings, please contact Kepro at 866-880-4080 (Option 1) or by email at [email protected]. Need to complete a PASRR Level I, Resident Review, or request a Level II evaluation and determination?Create a New Account - Specify Your Organization. NPI. Provider Registration Code. Next. Login. Please refer to the registration section of the Atrezzo Connect Provider Portal End User Guide for more information on how to register. You can find this document on your payer-specific Kepro website.Florida PASRR Training What to Know? • Enter consumer details. At least one of the following identifiers is required: SSN, Medicare MBI, or Medicaid Number. If the consumer does not have any of these, please call Kepro at 866-880-4080 ext.1 and we will bypass this requirement for you. • Then, click CREATE CASE. FL PASRR | Page 13 Helpful HintsAs a BFCC-QIO, Kepro helps people who are on Medicare - and their families and caregivers - to file quality of care complaints and hospital discharge and skilled service termination appeals. We also offer Immediate Advocacy services to quickly resolve medical concerns. Login. Enter username to send a new link to the registered email to complete multi-factor authentication registration. Username.Ellen Olsen, LCSW, MBA. PASRR/MI Program Director. 866-880-4080 - Ext. 4051. [email protected] . PASRR/MI Staff. [email protected] this login button if you are a customer or provider user. If you don't already have a Kepro account, you can register here. If this is your first login with multi-factor authentication, click here to complete your registration. Having trouble logging in? Click here. Atrezzo Help. Phone: 833-840-9945. Email: [email protected] Mailing Address: Kepro. 3653 Cagney Drive, Suite 202. Tallahassee, FL 32309When researching how to start a company in Florida, Sunbiz will likely appear in some search results. But what is Sunbiz? Is it legit? And what can it do for you? If you’re trying to learn about this entity, here’s what you need to know.Get Cynthia McCarty's email address (c*****@eqhs.org) and phone number at RocketReach. Get 5 free searches.Username. Password. Login. If you don't already have a Kepro account, you can register here.Each year, the Medicare Open Enrollment Period takes place from October 15 through December 7. This is an important time for people with Medicare because the Medicare Open Enrollment period allows them to review and make changes to their current Medicare coverage. Visit Kepro's Medicare Open Enrollment page for information you can use to help ...Florida's Agency for Persons' with Disabilities will notify KEPRO of an individual's admission to an ICF/IID. Kepro will contact the facility to confirm admission and then schedule the utilization review to occur on-site. Continued Stay Review is an assessment to the appropriateness of continuing ICF/IID services.A: Yes, if you have a provider you would like to be considered for the KEPRO provider network, you may email your request to [email protected]. Please include the provider’s name, cityand phone number (if available), , and KEPRO will conduct an outreach effort towards the provider. You may also call KEPRO’s toll-free number and aProvider Medical Record Upload - Appeals. Providers will receive automated faxes with immediate notification of appeal determinations within 30 minutes of Kepro notifying the beneficiary or their family. Determination letters will be faxed to the number used for the medical record request. Telephone notification will be made to Medicare ...Get Karen Curtis's email address (k*****@eqhealthsolutions.org) and phone number (225926....) at RocketReach. Get 5 free searches.Provider Medical Record Upload - Appeals. Providers will receive automated faxes with immediate notification of appeal determinations within 30 minutes of Kepro notifying the beneficiary or their family. Determination letters will be faxed to the number used for the medical record request. Telephone notification will be made to Medicare ...Kepro was selected as the most qualified firm to conduct the Level II pre-admission screening and resident review (PASRR) evaluations of persons with suspected or confirmed diagnoses of mental illness, who are seeking admission to or residing in Medicaid-certified nursing facilities in Florida. Kepro utilizes a multi-disciplinary approach ...More specifically, KEPRO is a Quality Improvement Organization (QIO) serving Medicare beneficiaries for more than a quarter century. The QIO program is the cornerstone of Medicare’s efforts to improve the quality of care and health outcomes for Medicare beneficiaries. KEPRO is the Beneficiary and Family Centered Care QIO (BFCC-QIO) for more ...KEPRO-WV July 1, 2016 Version 3.4 KEPRO Utilization Management Guidelines for West Virginia CLINIC, REHABILITATION, TARGETED CASE MANAGEMENT OPTIONS CHANGE LOG Replace Changes Date of Change UM Guidelines Version 3.2 Align with Revised WV Medicaid Clinic and Rehabilitation manuals dated July 1, 2014 July 1, 2014 …The Provider Portal has been enhanced with a Create Case Wizard. Available January 26, 2023, the Case Wizard will simplify and decrease case submission time for all UM providers! Please access the below general practice video for instructions on utilizing the Wizard. Atrezzo Provider Portal - UM Create Case Wizard Training Video.Kepro currently holds both Quality Improvement Organization (QIO) and QIO-like designations from CMS. Kepro is Utilization Review Accreditation Commission (URAC) accredited and licensed to perform reviews in every state. Kepro brings 30+ years of Medicaid and Medicare experience, serving 27 Medicaid agencies over more than 20 …Kepro’s Physician Makes a Determination. Beneficiary and Provider (and Plan if Necessary) are Notified of the Decision If Appeal is Denied, a Reconsideration may be Requested by Beneficiary or Representative * Skilled Nursing Facility (SNF), Home Health, Hospice, Comprehensive Outpatient Rehabilitation Facility (CORF) Publication No. R146810-41 …Tallahassee, FL 32399 -0950 Phone: 850-921-4600 | Fax: 850 -488-0252 Ron DeSantis, Governor Jonathan R. Satter, Secretary . MANAGEMENT ADVISORY #20-004 . DATE: June 9, 2020 . ... To receive KEPRO EAP benefits on or after July 1, 2020, participants must be a benefits-eligible State of Florida employee. Q: If the provider I am seeing i not s …Tallahassee, FL 32309. Phone: 1-866-880-4080. Fax: 1-866-677-4776. Email: [email protected]. KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with federal statutes. 2020 | Contact UsOrganization Description: Complaints about quality of care, and filing an appeal or complaint. Covered States and Territories: Delaware, Florida, Georgia, Maryland ... Welcome to the Kepro ITS Assistance Page. Kepro Information Technology Services has created this page as an informational resource for our employees. We’ll include information, documents and tips to help you get the service you need, when you need it. We’ll also update you on important messages or announcements as needed.Florida PASRR Level II Information. Kepro works with the AHCA to do Level II evaluations and determinations. These are done for any Medicaid-certified nursing facility applicant and resident. The Level I screener determines the diagnosis. Level II evaluations and determinations can include a plan of care. A plan of care is made when specialized ...You can call us at 1-866-880-4080. You can fax us at 1-866-677-4776. You can send your questions to [email protected]. You can write us at: Kepro Florida PASRR. 3653 Cagney Drive. Suite 202. Tallahassee, FL 32309. Or you can click here to quickly request a reconsideration.KEPRO KEPRO is the state’s contracted vendor responsible for assisting AHCA, APD, and DCF with completion of the Level I PASRR screens, Level II PASRR evaluations and determinations and resident reviews for suspicion or diagnosis of SMI, ID or both. Links to Regulations. Florida Administrative Code Rule 59G-1.040. Section 409.985, Florida ... Kepro's Tampa Office: 5201 W. Kennedy Blvd, Suite 900 Tampa, FL 33609 Mail hard copy records or documentation to: 6802 Paragon Place Suite 440 Richmond, VA 23230. Phone. Tollfree: 866.495.8388 Fax: 866.889.6516. Email. [email protected] There is no set “legal age” for babysitting in the state of Florida. The suggestion by the Florida Department Of Children and Families is that no child under the age of 12 is to be left without adult supervision.Recorded Training Sessions. All Recorded webinars can be accessed here . To attend one of our recorded trainings contact us for the password at [email protected] or call us at 866-880-4080 (option 1).Each year, the Medicare Open Enrollment Period takes place from October 15 through December 7. This is an important time for people with Medicare because the Medicare Open Enrollment period allows them to review and make changes to their current Medicare coverage. Visit Kepro's Medicare Open Enrollment page for information you can use to help ... Search and apply for the latest Work home survey jobs in Florida. Verified employers. Competitive salary. Full-time, temporary, and part-time jobs. Job email alerts. Free, fast and easy way find a job of 1.452.000+ postings in Florida and other big cities in USA.Login. Enter username to send a new link to the registered email to complete multi-factor authentication registration. Username.Publication No. R146810-41-09/2019. This material was prepared by Kepro, a Medicare Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Page 1 of 2There is no set “legal age” for babysitting in the state of Florida. The suggestion by the Florida Department Of Children and Families is that no child under the age of 12 is to be left without adult supervision.844-878-7921. Mailing Address. 5201 West Kennedy Blvd. Suite 900. Tampa, FL 33609. *A TTY (teletypewriter) is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening.Clinically-sound medical, intellectual disability and behavioral health screenings. We assist Medicaid beneficiaries with mental illnesses, disabilities and long-term care to review their eligibility for State wavier programs to determine if additional services are needed. The level of care is determined by aligning quality metrics and using ...To schedule an in-service training or one-on-one technical assistance for you or your team, please contact us at [email protected] or at 866-880-4080 (Option 1). KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ... Please contact Kepro with any questions. ... Tampa, FL 33609: Toll-free Phone 888-317-0751 TTY * 711 Toll-free Fax ** Mailing Address 5201 West Kennedy Blvd. Suite 900What to expect with Case Reviews. Kepro provides liability coverage for peer reviewer activities, and the reviewer's name will remain confidential except instances where identification is required by law or by specific contact. We provide compensation for our reviewers based on the type of review or service being requested and/or amount allowed ...Level I screeners must be an MSW, LCSW, LMHC, RN, ARNP, a psychologist, or a physician. If the PASRR Level I outcome is positive, then a PASRR Level II evaluation and determination must be completed prior to a Medicaid-certified nursing home admission, regardless of payor source (CFR 42-§483.102 and 59G-1.040, F.A.C). Login. Enter username to send a new link to the registered email to complete multi-factor authentication registration. Username.We have also collaborated with our clients to assist them in achieving improved reimbursement rates and expanding proprietary branding across departments and services. Since 1992, we have helped 12 Medicaid agencies administer utilization review and HCBS waiver programs by making timely, evidence-based medical necessity determinations across ...Kepro was selected as the most qualified firm to conduct the Level II pre-admission screening and resident review (PASRR) evaluations of persons with suspected or confirmed diagnoses of mental illness, who are seeking admission to or residing in Medicaid-certified nursing facilities in Florida. Kepro utilizes a multi-disciplinary approach ...To schedule an in-service training or one-on-one technical assistance for you or your team, please contact us at [email protected] or at 866-880-4080 (Option 1). KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ... assessed by a Kepro licensed clinician using the Agency for Persons with Disabilities’ Global Behavioral Service Need Matrix. Any requests for an LOR change must be submitted in Kepro’s Provider Portal. Beginning July 1, 2021, private Intermediate Care Facility (ICF) staff will use Kepro’s provider portal to request LOR changes.complaint process. Kepro can help you write out and file a formal complaint. The complaint form will then be sent to you to sign. Once Kepro receives the written complaint back from you, the quality of care review will begin. If you don’t want to call Kepro, you can get the quality of care complaint form to complete and fax or mail to Kepro.We have also collaborated with our clients to assist them in achieving improved reimbursement rates and expanding proprietary branding across departments and services. Since 1992, we have helped 12 Medicaid agencies administer utilization review and HCBS waiver programs by making timely, evidence-based medical necessity determinations across ...If you call Kepro for an appeal, Kepro’s doctor will look at the medical record to see if you should stay in the hospital. During the appeal, You do not have to leave the hospital. You do not have to pay for the extra days in the hospital while Kepro reviews the medical record. skilled service termination appeals eQHealth Solutions employs 145 employees. The eQHealth Solutions management team includes Gary Curtis (Founder and CEO), Chris Kunis (Medical Director Kepro Florida Medicaid), and Randy Bordelon (Vice President, Enterprise Management Services). Get Contact Info for All DepartmentsKepro currently holds both Quality Improvement Organization (QIO) and QIO-like designations from CMS. Kepro is Utilization Review Accreditation Commission (URAC) accredited and licensed to perform reviews in every state. Kepro brings 30+ years of Medicaid and Medicare experience, serving 27 Medicaid agencies over more than 20 …Forms. Procedures/Devices Service Authorization Request From. Last Revision: September 19, 2018. Inpatient Service Authorization Request Form. Last Revision: September 19, 2018. Outpatient Service Authorization Request Form. Last Revision: September 19, 2018. Medical Necessity Assessment & Personal Care Service Authorization Form.Kepro. 3653 Cagney Drive, Suite 202. Tallahassee, FL 32309. Phone: 1-866-880-4080. Fax: 1-866-677-4776. Email: [email protected]. KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with ... AHCA-5000-3008. Other current and relevant medical documentation Including: History and physical. Relevant case notes or records of treatment. Medication administration records. Psychiatric or psychological evaluation, if available. Minimum Data Set (MDS), if available. KEPRO provides PASRR services that deliver reliable, timely and clinically ... Organization Description: Complaints about quality of care, and filing an appeal or complaint. Covered States and Territories: Delaware, Florida, Georgia, Maryland ...Florida Georgia Kentucky Mississippi North Carolina South Carolina Tennessee: Region 6 Arkansas Louisiana New Mexico Oklahoma Texas: Region 8 Colorado Montana North Dakota South Dakota Utah Wyoming: Region 10 Alaska Idaho Oregon Washington: Toll-free Phone 888-319-8452 TTY * 711 Toll-free Fax ** Mailing Address 5201 West Kennedy …Kepro currently holds both Quality Improvement Organization (QIO) and QIO-like designations from CMS. Kepro is Utilization Review Accreditation Commission (URAC) accredited and licensed to perform reviews in every state. Kepro brings 30+ years of Medicaid and Medicare experience, serving 27 Medicaid agencies over more than 20 …complaint process. Kepro can help you write out and file a formal complaint. The complaint form will then be sent to you to sign. Once Kepro receives the written complaint back from you, the quality of care review will begin. If you don’t want to call Kepro, you can get the quality of care complaint form to complete and fax or mail to Kepro. Kepro's EAP is a confidential program that offers face-to-face consultation with a local licensed provider or remote counseling with one of our Masters-level clinicians. These services are available 24/7, 365 days a year. All calls are answered live by professional counselors. Counseling services are available for issues affecting employees ...Kepro, FL (Hybrid) Full-Time. Apply on company site. Job Details. favorite_border. Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the ...Kepro - Business Information. Healthcare Software · Tennessee, United States · 1,500 Employees. Founded in 1985, Kepro serves federal, state, & local governments, partnering with government sponsored healthcare programs across the country to support their mission of providing efficient, high quality and well-coordinated care to the priority populations …The administrative arm of the State of Florida government. Notice: New Career. Job Seekers; New Hires - Getting Started; Health. Open Enrollment for the 2024 Plan Year; Retirees; ... KEPRO EAP is available to provide free services to all state agency employees, including OPS and other non-benefit eligible employees. EAP services are also ...Florida, USA [email protected]: Clarissa Samiley: PASRR Evaluator in Kepro : California, USA [email protected]: Lindsay Fernandez: PASRR Evaluator in Neighborhood Service Organization ...Organization Information. Please Enter Your NPI: *. Provider Registration Code: *. Please refer to the registration section of the Atrezzo Connect Provider Portal End User Guide. for more information on how to register. You can find this document on your payer-specific Kepro website.If you call Kepro for an appeal, Kepro’s doctor will look at the medical record to see if you should stay in the hospital. During the appeal, You do not have to leave the hospital. You do not have to pay for the extra days in the hospital while Kepro reviews the medical record. skilled service termination appealsAcentra Health was formed in 2023 by the merger of industry leaders CNSI and Kepro, and combines public sector knowledge, clinical expertise, and technological ingenuity to modernize the healthcare experience for state and federal partners and their priority populations. ... PASRR Evaluator in Florida . 4.0. on August 5, 2023.Use this login button if you are a customer or provider user. If you don't already have a Kepro account, you can register here. If this is your first login with multi-factor authentication, click here to complete your registration. Having trouble logging in? Click here. Atrezzo Help.To schedule an in-service training or one-on-one technical assistance for you or your team, please contact us at [email protected] or at 866-880-4080 (Option 1). KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ...Kepro Tallahassee, FL. Administrative Assistant (Remote in Florida) Kepro Tallahassee, FL 2 months ago Be among the first 25 applicants See who Kepro has hired for this role ...KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with federal statutes.This site explains the benefits of working for the State of Florida. MyBenefits provides information about health, retirement, employee assistance program and other benefit options to prospective and current employees, as well as retirees. We are proud to offer this resource to Florida’s public servants who serve more than 22 million citizens ...Ellen Olsen, LCSW, MBA. PASRR/MI Program Director. 866-880-4080 - Ext. 4051. [email protected] . PASRR/MI Staff. [email protected] is no set “legal age” for babysitting in the state of Florida. The suggestion by the Florida Department Of Children and Families is that no child under the age of 12 is to be left without adult supervision.When nursing home level of care is found to be needed, then the program will work to ensure that the patient’s disability needs are met. This means providing recommendations on rehabilitative services or Specialized Services and tracking the progress of the patient to make amendments ensuring that changing needs are always addressed.Florida is one of the most popular tourist destinations in the United States, and for good reason. From its stunning beaches to its vibrant nightlife, there is something for everyone in this sunny state.To schedule an in-service training or one-on-one technical assistance for you or your team, please contact us at [email protected] or at 866-880-4080 (Option 1). Want to review recorded trainings? Click on Training Materials on the left side of this page. KEPRO provides PASRR services that deliver reliable, timely and clinically ...Florida is in the Wetland biome, one of the largest biomes on Earth. Wetland biomes are wet and humid, making them ideal for a large array of plant and animal species.

Kepro will notify all users, in advance, of any scheduled maintenance. Typically, scheduled maintenance is performed during off hours, such as midnight on a Sunday. If the system goes down unexpectedly for some other reason, providers are encouraged to call Kepro so that we can work together to enter the Level I screening or Level II request. KEPRO …. Grubhub coupon dollar12

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Kepro's Tampa Office: 5201 W. Kennedy Blvd, Suite 900 Tampa, FL 33609 Mail hard copy records or documentation to: 6802 Paragon Place Suite 440 Richmond, VA 23230. Phone. Tollfree: 866.495.8388 Fax: 866.889.6516. Email. [email protected] process. Kepro can help you write out and file a formal complaint. The complaint form will then be sent to you to sign. Once Kepro receives the written complaint back from you, the quality of care review will begin. If you don’t want to call Kepro, you can get the quality of care complaint form to complete and fax or mail to Kepro.KEPRO provides PASRR services that deliver reliable, ... Find a Healthcare Provider in Florida . Ellen Olsen, LCSW, MBA Senior Executive Director 1.866.880.4080, ext. 4064 [email protected]: Jennifer McKnight Clinical Director and Program and Compliance Manager 1.866.880.4080, ext. 4058Publication No. R146810-41-09/2019. This material was prepared by Kepro, a Medicare Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Page 1 of 2 Kepro provides PASRR services that deliver reliable, timely and clinically valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with federal statutes. ... Florida PASRR - How to Change Your Password 2021. Florida PASRR - How to Add a New User, 2021 . Provider Portal Quick …Florida’s Agency for Persons’ with Disabilities will notify KEPRO of an individual’s admission to an ICF/IID. Kepro will contact the facility to confirm admission and then schedule the utilization review to occur on-site. Continued Stay Review is an assessment to the appropriateness of continuing ICF/IID services.Find remote rn jobs in Miami, FL hiring now on Talent.com. Discover your next career opportunity today & Apply Now!Kepro's Case Management solution leverages patient data to help providers identify high-risk, criteria-driven beneficiaries. Our software provides a tailored methodology to meet patient needs and drive healthier choices and behaviors. These recommendations are built upon evidence-based practice and member-centric programs that improve health ...Kepro. 3653 Cagney Drive, Suite 202. Tallahassee, FL 32309. Phone: 1-866-880-4080. Fax: 1-866-677-4776. Email: [email protected]. KEPRO provides PASRR services that deliver reliable, timely and clinically-valid PASRR recommendations and determinations that protect the interests of the individual, while ensuring state compliance with ...Get Cynthia McCarty's email address (c*****@eqhs.org) and phone number at RocketReach. Get 5 free searches.KEPRO has 5 employees across 15 locations. See insights on KEPRO including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft.Get Trent James's email address (t*****@eqhs.org) and phone number at RocketReach. Get 5 free searches.Kepro was selected as the most qualified firm to conduct the Level II pre-admission screening and resident review (PASRR) evaluations of persons with suspected or confirmed diagnoses of mental illness, who are seeking admission to or residing in Medicaid-certified nursing facilities in Florida. Kepro utilizes a multi-disciplinary approach ...Effective 11/29/21, our office will relocate to 5201 W. Kennedy Blvd #900, Tampa, FL 33609. We ask that you update your records to reflect this change. Our contact numbers will remain the same, Phone: 855-444-3747 and Fax: 855-440-3747. If you have any questions, please contact us. Thank you. Behavior Analysis-Notice of Proposed Rule Hearing Organization Description: Complaints about quality of care, and filing an appeal or complaint. Covered States and Territories: Delaware, Florida, Georgia, Maryland ... Please contact Kepro with any questions. ... Tampa, FL 33609: Toll-free Phone 888-317-0751 TTY * 711 Toll-free Fax ** Mailing Address 5201 West Kennedy Blvd. Suite 900 .

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